Staff

Susan Kelly, CPCU

Principal Agent
skelly@welchins.com

Susan Kelly has been in the insurance industry and with Knowles Associates Insurance Agency for over 25 years. As a member of Knowles Insurance Partners, LLC, Welch Insurance was acquired in 2015. She attended Lackawanna College and Bloomsburg University, and has earned designation as a Chartered Property and Casualty Underwriter (CPCU) from the American Institute for CPCU, the insurance industry’s most respected professional recognition. Susan is a recipient of the Top 25 Women in Business in NEPA. She is also active in our community as a member of the Rotary Club of Tunkhannock and having served on the Board of Director’s of Dress for Success Lackawanna, as past President of the NEPA Chapter of CPCU’s and a member of NEPA National Association of Women Business Owners. Susan lives in Moscow with her husband Marty and has two children, Marty and Matthew.

Bob Knowles - Welch Associates Insurance NEPA

Robert Knowles

Principal Agent
rknowles@welchins.com

Robert Knowles, Jr. is an insurance professional with more than 35 years of experience. He has been with Knowles Associates Insurance Agency for over 30 years, taking over as principal of the agency in 1988.  As a member of Knowles Insurance Partners, LLC, Welch Insurance was acquired in 2015. Bob is a graduate of the College of the Holy Cross in Worcester, Massachusetts. He is very active in the community having served as President of The Country Club of Scranton, and Waverly Community House, Board of Directors for Scranton Preparatory School, and The Greater Scranton YMCA, Board of Trustees for Keystone College, Vice Chairman of Mercy Health Partners, and a Director for Franklin Security Bank. He currently serves as Chairman of the Scranton City PAC, Trustee and Vice Chairman at the Northeastern Pennsylvania Health Care Foundation, and a director at Burkavage Design Associates. Bob’s family consists of his wife, Michele, and three children, Susan, Jack, and Matt.

Todd Zimmerman - Welch Associates Insurance Tunkhannock PA

Todd Zimmerman, AIS

Principal Agent
tzimmerman@welchins.com

Todd Zimmerman has been in the insurance industry and with Knowles Associates Insurance Agency for over 20 years. As a member of Knowles Insurance Partners, LLC, Welch Insurance was acquired in 2015. Todd is a graduate of Liberty University and is extremely active in his community. He is a 2 year board member of the Abington Little League, an Abington Area Joint Rec board member, Chairman of the Board for Summit Christian Academy and the past Vice President of the Clarks Green Borough. Todd lives in Clarks Green with his wife, Amy, and three sons, Tyler, Spencer and Carter.

Nancy Tinna - Welch Associates Insurance NEPA

Nancy Tinna

Account Manager – Personal/Commercial Lines
ntinna@welchins.com

Nancy Tinna has been in the insurance industry and with Welch Insurance for over 30 years; she has an Associate in Insurance Services designation and specializes in commercial lines and farm policies.  Nancy serves on the Board of the Tunkhannock Borough Municipal Authority.  She resides in Tunkhannock with her husband Rick; they have a son Jayme and 3 grandchildren Lexi, Drew, & Nate.

Kathleen Fritch - Welch Associates Insurance Tunkhannock PA

Kathleen Fritch

Account Manager – Personal/Commercial Lines
kfritch@welchins.com

Kathleen Fritch started with Welch Insurance in 2015. After graduating with her masters degree from Marywood University, she relocated to Maryland and worked as a marketing representative. Upon her return to Northeast PA, she co-founded Peggy’s Wing Sauce with her sister, Peggy Cosgrove. In 2014, Kathleen earned her property and casualty license. Kathleen resides in Waverly Twp. with her husband, John, and their two children Kelsie & Danny.

Ann Patton - Welch Associates Insurance Tunkhannock PA

Ann Patton

Account Manager – Commercial Lines
apatton@knowlesins.com

Ann Patton has 32 years of experience in the insurance industry and has been with Knowles Associates since 2009. Ann is a graduate of Tunkhannock Area High School and is a licensed property and casualty agent. Ann resides in Monroe Township with her husband John and is the mother of two daughters, Marissa and Alicia.